28 East 28th Street 12th Floor
New York, NY 10016
(877) 487 7272 (M-F from 9am-5pm EST)
info@birchbox.com
@birchboxops

Customer Service

For answers to commonly asked questions including shipping, subscriptions, and orders, please read our FAQ!
Still need help? Select an issue below, send us an email, and we'll respond as soon as possible.

Signing Up
Gifting
Where is my Birchbox?
Birchbox Points
Sample(s) in my Birchbox
Full-sized Order
Billing
Website Trouble
Other

Partnership Opportunities

Have an amazing company and want to work with us, or if you know of a great brand we should work with? E-mail us with the name of the brand and your contact information.
brandpartners@birchbox.com

Press & Media

Want more information? Send us your contact information and we'll respond within two business days.
press@birchbox.com

Social Media

Follow us on your favorite social networks for expert tips, product sneak peeks, behind the scenes pictures, and more.

Twitter: @birchbox, @birchboxman, and @birchboxops
Facebook: Birchbox and BirchboxMan
Pinterest: Birchbox and BirchboxMan
YouTube: Birchbox