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We Want To Hear From You. Seriously!

If you’ve ever sat through an interminable robocall or haggled with your healthcare provider about an erroneous bill, you know that good customer service matters. Here at Birchbox, we take service seriously. We’re constantly looking for ways to make your Birchbox experience flawless, Beyoncé-style. After all, shopping should be fun and easy, right? On the off chance an error does occurs, we strive to quickly turn a so-so experience into an awesome-sauce exchange.

To that end: Meet our brand spankin’ new and easier-to-navigate-than-ever contact page. Here, customers can effortlessly and quickly get in touch with a member of our Discover Specialist Team. From misplaced samples to last-minute gifting needs, these problem-solving wizards handle any and every customer service issue. You can even schedule an appointment for a 30-minute Skype consultation.

We hope you love our splashy new page as much as we do. As always, we’re here to talk and help. Got a question? Give us a shout—we're eager to hear from you.

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