I like this shampoo. It cleans great and works like any other high end shampoo. I ordered it once and most likely will not order it again. My biggest complaint is the packaging. It has a "screw off" cap that you have to deal with while you have soapy hands. I'd really prefer this if it had a flip top or some other type of closing mechanism. Also the shampoo itself is a clear liquid and not really thick so it runs out fast into your hand - just be careful until you get used to it. After shampooing it leaves your hair feeling clean and your scalp feels good too.