I got this product and initially used it incorrectly (I didn't read the directions). I first used it like a washcloth...lathered it up with soap and attempted to scrub away. I was disappointed with the results. And theeen I read the directions which include steaming up the shower, turning off the water and using the glove without any soap/water.
Now it worked! It's delicate so does not hurt your skin at all and my skin is noticeably softer. The missing one star is that it's kind of a process with steaming up the shower, scrubbing, then washing your body.