My container of this stuff is pretty hard - like a lightly softened bar of soap. I'm not sure if it's supposed to be this way. I can mash my finger into it and get a piece, but it doesn't get pliable when I rub it in my hand. Rather, it slips through my fingers or wriggles out from between my palms. It smells good, though.
I think I'll stick with my $5 tube of Groom and Clean from Suave