My skin isn't super sensitive, but I don't like things that are too chemically abrasive. This does sting just a tad, but it's not uncomfortable. I do notice that my skin looks sort of fresh and raw after I use it (a bit of redness but that dissipates quickly), and does feel really soft. However, as far as addressing dark spots or evening my skin tone I haven't seen a huge difference yet. I have freckles that I love, but have some red spots and a one dark spot in particular I could do with out. I try to use this once a week, and have only been doing so for about three weeks now, so I'm hoping results will come soon!