For those with unruly curly and frizzy hair like myself, this steaming agave iron is a great investment. I truly do own one of these brilliant irons and I'll be the first to say at first i thought it was a scam. So like any product i really want to try out, i youtube'd videos and read many reviews before finally caving in and buying it. When I first tried this I was a slight disappointed that as I was flat ironing my hair the cartridge began to leak. I immediately called the Agave number provided on the website and customer service quickly replaced the cartridge. Meanwhile during my first wear out on the town ( after flat ironing my humidity loving hair) I had no frizz. Not kidding, Not joking, I was astonished!!! Since I don't flat iron my hair after I have initially straightened my hair out , I was more impressed with the actual Agave oil that helps to keep the hair moisturized and shiny. This i purchased at Ulta but within the same line of products. I am so glad that I made this purchase and because it was so expensive, I let NO ONE use it lol. The plates are smooth and hair snags are pretty much nonexistent depending on how I am holding the flat iron. I do know that the lady from customer service said to me I did not need to use the steaming feature every time I flatten my hair ( i assume she meant after the initial ironing) for which I dont do anyways....Just know this is a GREAT investment, AGAVE is a great product for your skin and hair as well all on its own, just do the research and you too will see.