I wanted to like these headphones so much, because they're inexpensive and so cute. However, they just don't do the job, much to my disappointment. The sound quality is terrible, first of all, but my biggest problem is that the earbuds don't stay in your ears! Since the plastic piece that the headphone is attached to is so heavy, they constantly fall out of your ears. It's not a snug fit at all. I tried all three earpieces and none of them stayed. Because of these things, I had to give the product one star. The headphones are really cool-looking, and it's nice that they don't tangle, but unfortunately, the main purpose of headphones is to give us a way to listen to music... and these headphones make that a very difficult and unenjoyable experience. I think Birchbox is best off removing these headphones from the website and selling a different pair instead, even if that means advertising more expensive headphones.