I had high expectations for this product because of the brand reputation and the impressive reviews. Sadly, this product did not meet my expectations. First, it did not foam and it even has foam in the name. I tried using more water, less water, more product, you name it. Still, no foam. Also, I always wash my face twice to make sure that I have removed all of my makeup (a habit picked up as a teenager with acne). After washing my face twice with this product, I followed up with my acne control toner as usual, and there was a ton of dirt/makeup on the cotton pad. I decided to give the product another try the next night and had the same results. I will be contacting Birchbox to return this product. I was really hoping to love it.