The first time I used this, I adored it. Strong enough to really clean but didn't strip. Refreshing and left my skin very smooth and ready to absorb my moisturizer. The second time, however, was less pleasant. I had started using a rx strength retinoid about 3 days before and took this cleanser with me on an overnight trip. I think that the ingredients in the cleanser that brighten were just too strong for my newly sensitive skin. Nothing catastrophic happened, my face just stung while I washed it and instead of feeling smooth when I was done it felt irritated. Lesson learned. I'll be trying this again once my skin adjusts to the new routine.