The packaging is nice, seems like you get a lot of product for the price. The smell is just okay, it's like a sweet coffee candy, and tbh I could do without it. Within a few minutes of applying this as suggested, dabbing along my under eye, I felt a tingling/pulling sensation. When I looked in the mirror there were bright red blotches in the areas I had just put this cream. I very occasionally have issues with eczema flare ups and my skin can be irritated by added fragrance, but for the most part I don't have very sensitive skin. None of the ingredients stuck out to me as suspicious, so I'm actually a little surprised this happened. Either way, I'm afraid to try it again, and it's going back.