I received this system in past Birchbox and used it once and wasn't too fond of it. I realize the shampoo isn't meant to lather but without the lather, I just felt that my hair wasn't getting any cleaner and that I was just rubbing oil around. In addition, the shampoo was pretty strong smelling. Considering the system is meant for curly hair that requires a lot of hydration, the conditioner was very thin and runny and I felt like I couldn't coat my hair with enough. Thankfully, the conditioner didn't smell as much as the shampoo. Lastly, the gel did pretty much nothing for me. It didn't make my hair as stiff and crunchy as another type of gel would have, but it didn't do much in the way of frizz control or curl definition. I have no doubt that the system works for some people, maybe those with more uniform curls rather than inconsistent curls/waves, but unfortunately it didn't do the trick for me.