There are great aspects to this shampoo and some not so great. First, the smell is amazing and the shampoo is really rich. Plus its sulfate free, which is great if you are concerned with natural hair care. The problem with this shampoo is the low lather- it takes a lot of water and serious time to work up a lather. I have tried other sulfate free shampoos and not had such a problem so that is one area I wish was improved. Also, the shampoo is usually separated and you need to open the cap, remove some of the shampoo and then turn it upside down and let it mix. At first, I thought I just got a bad bottle, but they are all like that. Because it is such a heavy/thick shampoo, it feels like you have to use a lot and I run through it quicker, which is concerning for the price.