The sample was too hard to use

I received this as a sample. I used it a couple times before throwing it out. The product seemed nice enough. It was fairly hydrating and had a nice minty smell to it. However, I received the sample in a container that made it almost impossible to get out. I had to have the container upside down on my counter to get any out and even then I had to really squeeze and would get uneven amounts. I am paying you to send me a sample...why wouldn't you send it to me in such a way that makes it easy to use? I can't judge the product on its merits because of the packaging. If I can't trust a company to get the packaging right, then I don't trust them to get the product right.

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