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I like the look of the packaging, but the functionality isn't great. It's cumbersome and hard to squeeze out sometimes. Also, especially for face wash, I like something with a pump. As for the product, it works nicely, although I am always skeptical of "one-step" "all-in-one" products. I don't actually think they do all the steps they claim to do. Unless you're in a pinch, I would recommend cleansing, toning, and moisturizing separately.2