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When I received this product in my birchbox I tried it immediately and was very impressed with the results. I went and bought myself the full product a few days later. Now that I've been using the product often, though, I've started to realize that the softening effects are too temporary for this to be a reasonable buy. The product comes with about 10 uses worth of oil (I have long, thick hair, so it may be more for other people.) While it's something I recommend others try, I'm not satisfied and will probably not buy again.3