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I bought this item here because the company seems to only have a Facebook website. I can't subscribe to the filter service without giving my contact info to FB, which is very annoying. I already have an Aqua Ovo at home, but I wanted this for the office and travel. I will have to figure out a work around or send it back.
None of the marketing information quantifies what impurities get filtered out or how much. The water passes through the filter so quickly that I do wonder if it really removes much at all. Yes, I did properly soak it and flush it first, as directed.
The container is attractive enough, but I would like the filter holder even better if it were stainless steel. Just because the filter itself uses compostable plastic doesn't mean the filter holder and lid have to be plastic.