Everything the product summary says and everything that is written on the bottle is absolutely true. I wear A LOT of makeup - to give you an idea: a full face of foundation, powder, concealer, highlighter, blush, eye shadow, colored brow gel, winged gel eyeliner, mascara, lipstick and lip pencil (don't worry - I use natural colors and am an expert blender so that people can never tell how many face products I use). My nighttime routine is usually to dissolve all of it by massaging either extra virgin olive oil or cold cream all over my face, wiping that off, then washing with a cleanser or moisturizing bar. I'm usually left with raccoon eyes and depending on the cleanser I use, my face might be squeaky clean but tight and dry.
With ONE pump and no pre-dissolving, this DERMA-E cleanser removed ALL of it, no raccoon eyes and my face felt supple afterwards. Not super moisturized like I just put on cream or anything, but soft and supple and not dry at all. One pump. And usually face washes that are those sort of clear gel formulas work well for washing away all of the face product but leave me feeling as though I've cleansed with an anti-bacterial handsoap. This didn't.
I almost didn't buy this product due to the lack of reviews, but I'm glad that I took a chance and super glad to leave this raving review! I've only used the product 3 times and I think I have found my new cleanser. It's a love story!