Received this in the line-ups' neutral shade "Caramello." Every brand's neutral isn't necessarily neutral across all skin tones.
Cannot speak to formula because once I applied it to my lips and saw that the shade did not compliment my medium/dark skin tone I discarded the product.
Use other color cosmetic products from this brand and really like them. Would maybe revisit this product if there was another shade that I could be more excited about.