This eyelash curler really works. I have short curly eyelashes that sort of tangle together. They haven't been curled in a long time. This curler actually straightens them out, and even though my lashes are short, they look much better and take mascara much better. The product is well-built, springy, and comfortable. I was a little concerned that my eyelashes aren't long enough to be worth curling, but it's made a great difference. The package says that free replacement pads are available for the life of the product. Really appreciate that!