To preface, I have crazy dry skin. I have to immediately moisturize after washing my face before it dries and gets all tight and uncomfortable. This shea butter has significantly helped my skin. I use it on my face every night before bed (and hands and elbows too). Yes, it is very heavy and greasy, but that is what I need for my extremely dry skin. If you have oily or combination skin, it might be too heavy for you (to use on your face, that is).
The texture is soft and creamy, thick, but melts when rubbed in (very similar to actual butter -- soft and mostly solid, but melts easily with a little heat). I've gone through multiple jars, and some are super smooth, some are a little grainy or gritty, but either way they melt into skin and stay smooth. I also warm up a little between my hands and run it through the ends of my hair sometimes to help keep dryness and split ends at bay. Because my hair, skin, and nails are super dry, I find this to be a wonder product, great for use all over (face, body, hair, nails, etc.).
The scent is pretty mild, slightly nutty. I put it on my face every night, and I don't find the scent to be too strong or irritating. I use it at night because I think it would be too heavy to use in the morning and try to put makeup over it. I think it works best (at least for me) as a heavy-duty night-time treatment. It's also a plus that it's natural shea butter and very gentle on skin, free of harsh chemicals.